Payment Policy
Payment Policy
At Olivia & Sophie Melbourne, we offer secure and reliable payment options to ensure a safe and seamless shopping experience.
If you have any questions regarding payments, please contact us at:
info@oliviasophiemelbourne.com
Accepted Payment Methods
We currently accept the following payment methods:
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Visa
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Mastercard
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American Express
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Apple Pay
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Google Pay
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Shop Pay
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Shopify Payments
Available payment methods may vary depending on your location, device, and payment provider availability.
All prices displayed on our website are shown in Australian Dollars (AUD) unless otherwise stated.
Payment Security
Your security is important to us.
All transactions are processed through secure SSL-encrypted connections and trusted payment providers.
Olivia & Sophie Melbourne does not store or have direct access to your complete payment details.
We use industry-standard security measures to protect your personal and payment information.
Payment Processing
Orders will only be processed once full payment has been successfully authorised and received.
If a payment is declined, flagged for security reasons, or cannot be verified, the order may be delayed, cancelled, or require additional verification.
Olivia & Sophie Melbourne reserves the right to refuse or cancel any order suspected of fraudulent activity or unauthorised use.
Refunds
Approved refunds will be issued to the original payment method used during checkout.
Please note:
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Refunds are typically processed within 14 business days after the returned item has been received and inspected.
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Processing times may vary depending on your bank, card issuer, or payment provider.
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Original shipping costs are non-refundable unless otherwise required by applicable law.
Currency & Exchange Rates
All prices displayed on our website are listed in Australian Dollars (AUD).
Olivia & Sophie Melbourne is not responsible for exchange rate fluctuations, foreign transaction fees, or additional charges imposed by banks, credit card providers, or payment services.
Contact Information
If you have any questions regarding payments, please contact us:
Olivia & Sophie Melbourne
Molenstraat 72
7471 CM Goor
Netherlands
Chamber of Commerce (KVK): 94164215
VAT Number: NL005069286B61